AI Integration Specialist
Job Description:
- AI Solution Design & Development: Independently design and build complete AI solutions — agents, multi-step workflows, and integrations.
- Platform Configuration & Administration: Configure and manage AI platform environments including agent deployment, knowledge base architecture, data connector setup, access controls, and workspace organization.
- Data Orchestration & Integration: Connect, shape, and manage data pipelines between business systems (Salesforce, Totango, Jira, Redshift, Snowflake) and the AI platform.
- Technical Problem-Solving & Debugging: Independently diagnose and resolve complex issues across the AI solution stack.
- System Integration & Extensibility: Extend platform capabilities through available integration frameworks and develop custom connectivity solutions as needed.
- Workflow & Automation Development: Design and build automated workflows and multi-step processes within AI platforms.
- Program Champion Enablement: Partner with program champions embedded in Proofpoint's Services teams.
- Documentation & Knowledge Sharing: Create and maintain feature documentation, SOPs, capability guides.
- Business Consulting & Opportunity Identification: Proactively understand business workflows and identify AI opportunities.
- AI Landscape Evaluation: Track developments across the broader AI landscape and evaluate how emerging tools impact the team's work.
- Performance Monitoring: Monitor AI solution performance, identify improvement opportunities independently.
Requirements:
- 4-year college degree in Computer Science, Engineering, Business, or a related field (or equivalent experience).
- 4–7 years of experience in a technical, business consulting, or AI integration role.
Benefits:
- Competitive compensation
- Comprehensive benefits
- Career success on your terms
- Flexible work environment
- Annual wellness and community outreach days
- Always on recognition for your contributions
- Global collaboration and networking opportunities
