Banker-Customer Experience North 2

<strong>Job Requirements </strong><br><p><strong style="color: rgb(155, 30, 38);">Role/ Job Title:</strong><span style="color: rgb(155, 30, 38);"> </span>Banker-Customer Experience North 2 at IDFC FIRST Bank</p><p><strong style="color: rgb(155, 30, 38);">Function/ Department:</strong><span style="color: rgb(155, 30, 38);"> </span>Retail Banking</p><p><strong style="color: rgb(155, 30, 38);">Roles & Responsibilities:</strong></p><ul><li>Provide excellent customer service by understanding and addressing the financial needs of clients</li><li>Build and maintain strong relationships with clients to ensure their satisfaction and loyalty</li><li>Act as a trusted advisor to clients by offering suitable banking products and services</li><li>Conduct financial transactions accurately and efficiently, adhering to bank policies and procedures</li><li>Proactively identify opportunities to cross-sell and upsell bank products and services to clients</li><li>Collaborate with other team members to achieve branch targets and goals</li><li>Stay updated on banking products, services, and industry trends to provide informed recommendations to clients</li><li>Resolve customer complaints and issues in a timely and professional manner</li><li>Adhere to all regulatory and compliance guidelines to ensure a safe and secure banking environment for clients and the bank</li></ul><p><strong style="color: rgb(155, 30, 38);">Education Qualification: </strong></p><p><strong>Graduation </strong>- Any Discipline</p><p><strong style="color: rgb(155, 30, 38);">Experience:</strong></p><p><span style="color: rgb(155, 30, 38);">1-4 Years of relevent experience</span></p><br><br>