Director of Sales & Marketing

<section class="job-section" id="st-companyDescription"><div><p class="googlejobs-paragraph--empty"></p><h2 class="title">Company Description</h2></div><div class="wysiwyg"><p><a href="https://auberge.com/susurros" rel="noopener noreferrer">Susurros del Corazón, Auberge Collection</a>, is a vibrant oceanfront enclave set between jungled cliffs and a pristine stretch of shoreline overlooking Bahía de Banderas in Punta de Mita on Mexico’s Pacific Coast. The resort offers 82 ocean-view studios, casitas, and suites, along with 30 two- to five-bedroom casas and oceanfront residences, highlighted by a seven-bedroom signature villa. The resort is home to several dining venues, including Casamilpa, a signature restaurant featuring Mediterranean cuisine with Mexican influences, La Boquita, an open-air taqueria, as well as a pool bar, private cabanas, and captivating epicurean experiences exploring global flavors. ONDA, Wellbeing by Auberge, is a sanctuary where joy fuels wellness, inviting a holistic experience that beckons the rhythmic energy of the waves. Three infinity-edge pools cascading down to the beach and Morritos Kids Club create a haven for relaxation and family memories. An array of unscripted adventures and experiences invite exploration, celebrating Mexico’s rich culture and embodying the playful spirit of a luxuriously relaxed surf retreat in an unspoiled oceanside oasis.</p><p>For more information:<a href="https://aubergeresorts.com/susurros/" rel="noopener noreferrer"> auberge.com/susurros</a>.</p><p>Connect with Susurros del Corazón, Auberge Collection on<a href="https://www.instagram.com/susurrosauberge/?hl=en" rel="noopener noreferrer"> Instagram</a> @SusurrosAuberge and #AlwaysAuberge.</p></div></section><section class="job-section" id="st-jobDescription"><div><p class="googlejobs-paragraph--empty"></p><h2 class="title">Job Description</h2></div><div class="wysiwyg" itemprop="responsibilities"><p>Susurros del Corazón is seeking an experienced and strategic <strong>Director of Sales & Marketing</strong> to lead the overall commercial strategy for the resort, with direct oversight of Sales and Marketing while partnering closely with Revenue Management, Public Relations, and Communications functions.</p><p>This executive leadership role is responsible for developing and executing integrated commercial strategies that maximize revenue performance, strengthen brand positioning, expand market share, and drive long-term profitability across all segments.</p><p>The position may be based on property in Punta de Mita, Nayarit, or remotely within Mexico, with regular travel to the resort as required.</p><ul><li>Develop and execute the resort’s annual and long-term commercial strategy aligned with financial and brand objectives.</li><li>Lead and integrate Sales and Marketing efforts while collaborating closely with Revenue Management, PR, and Communications teams to ensure alignment across all commercial initiatives.</li><li>Lead the development and execution of strategic sales plans to achieve and exceed revenue goals.</li><li>Build and maintain relationships with key luxury travel advisors, agency partners, wholesalers, meeting planners, and industry stakeholders.</li><li>Oversee the development and execution of integrated marketing campaigns across digital, social, print, partnerships, and experiential platforms.</li><li>Ensure brand consistency and alignment with Auberge Collection standards and positioning.</li><li>Partner closely with Revenue Management leadership to support pricing, inventory, segmentation, and distribution strategies that maximize profitability.</li><li>Analyze market intelligence, pace reports, forecasting, and competitive trends to inform commercial decision-making.</li><li>Inspire, mentor, and develop a high-performing commercial team while fostering a culture of collaboration, accountability, and innovation.</li><li>Prepare and manage annual commercial budgets, forecasts, and strategic plans.</li></ul></div></section><section class="job-section" id="st-qualifications"><div><p class="googlejobs-paragraph--empty"></p><h2 class="title">Qualifications</h2></div><div class="wysiwyg" itemprop="qualifications"><p>The ideal candidate is a dynamic luxury hospitality leader with deep expertise across commercial disciplines and a strong understanding of the Mexican luxury travel market, international feeder markets, and ultra-luxury guest expectations. The successful candidate must possess a strong working knowledge of Revenue Management, Public Relations, and Communications in order to effectively guide and align the resort’s overarching commercial strategy.</p><ul><li>Minimum 7–10 years of progressive commercial leadership experience within luxury hospitality.</li><li>Proven experience leading Sales and Marketing functions within a luxury hotel or resort environment.</li><li>Strong understanding of Revenue Management, Public Relations, and Communications strategies within luxury hospitality.</li><li>Luxury hospitality experience in Mexico or international luxury leisure destinations strongly preferred.</li><li>Strong understanding of luxury travel networks, consortia, and international feeder markets.</li><li>Demonstrated success in driving revenue growth and market positioning within a luxury environment.</li><li>Exceptional leadership, communication, presentation, and relationship-building skills.</li><li>Strong analytical and financial acumen with experience interpreting market and performance data.</li><li>Fluent in English and Spanish, both written and verbal.</li><li>Experience with hotel systems and commercial platforms including Delphi, CRM systems, revenue management tools, and digital marketing platforms preferred.</li><li>Ability to travel as needed and maintain strong on-property engagement if remotely based.</li></ul></div></section><section class="job-section" id="st-additionalInformation"><div><p class="googlejobs-paragraph--empty"></p><h2 class="title">Additional Information</h2></div><div class="wysiwyg" itemprop="incentives"><p>Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.</p><p>For more information:<a href="https://aubergeresorts.com/" rel="noopener noreferrer"> </a><a href="http://auberge.com" rel="noopener noreferrer">auberge.com</a></p><p>Connect with Auberge Collection on <a href="https://www.instagram.com/auberge/" rel="noopener noreferrer">Instagram</a>, <a href="https://www.tiktok.com/@auberge" rel="noopener noreferrer">TikTok</a>,<a href="https://www.facebook.com/aubergeresorts" rel="noopener noreferrer"> Facebook</a>, and<a href="https://www.linkedin.com/company/auberge-resorts/" rel="noopener noreferrer"> LinkedIn</a> @Auberge and #AlwaysAuberge</p></div></section><li class="job-detail">Job Type: Management</li>