HR Executive - Employee Services HR Operations

HR Executive - Employee Services & HR Operations Job Overview Sharaf DG is hiring an HR Executive for Employee Services & Operations to manage employee benefit programs, HR documentation, insurance claims, and operational compliance. This Dubai-based role is integral to maintaining smooth HR processes and delivering a high-quality employee experience. Job Location: Dubai, United Arab Emirates Industry: Human Resources Function: Human Resources / Recruiting Salary: 7000-9000 monthly (Market estimated) Gender: Any Job Type: Full-time Job Overview As an HR Executive, you will be responsible for end-to-end employee services, benefits administration, claims handling, HR documentation, and coordination with vendors and government authorities. The ideal candidate will have experience in HR operations with a strong understanding of medical insurance, HRMS systems, and employee lifecycle support. Key Responsibilities * Manage employee benefits including medical insurance, reimbursements, letters, and service documentation * Coordinate benefit enrollments, terminations, and changes in HRMS * Handle documentation for onboarding, probation confirmations, separations, and visa processes * Maintain accurate HR records and documentation for all employee service requests * Process medical insurance claims and coordinate with providers and insurers for approvals * Ensure claims and benefit processes are compliant with company policies and UAE regulations * Liaise between employees, insurance companies, PRO teams, and service providers * Resolve employee inquiries related to claims, reimbursements, and documentation * Track and report claim statuses, trends, and performance metrics * Identify areas of process improvement and contribute to HR operational efficiency Job Requirements * Bachelor's degree in Human Resources, Business Administration, or a related field * 2-4 years of experience in HR operations, benefits administration, or insurance claims * Proficient in HRMS systems, Excel, and claims processing tools * Knowledge of UAE medical insurance regulations and HR documentation procedures * Strong attention to detail and organizational skills * Excellent interpersonal and communication skills * Certification in Medical Billing or Insurance Processing is an advantage What We Offer * HR role within a high-performing organization with cross-functional exposure * Competitive salary with opportunities for career advancement * Work environment focused on operational excellence and service delivery * Professional development and training opportunities About the Company Sharaf DG is a leading retail and services provider in the UAE, known for delivering consistent operational excellence across its business divisions. The HR function plays a key role in supporting employees, streamlining documentation, and ensuring benefits and compliance processes are handled with accuracy and care.