Lead Program Manager – TechOps Field Safety and Investigations

November 8, 2025

How You'll Help Us Keep Climbing (Overview & Key Responsibilities) Technical Operations (TechOps) is seeking a candidate who has aircraft maintenance, human factors and occupational safety experience, proven leadership skills, and possesses a high level of accountability for achieving strategic and operational results. The successful candidate will work with a cross-departmental team with a broad scope of responsibility in a complex environment. In addition, they should have the ability to work effectively at all levels of the organization. This position will report directly to the Manager, TechOps Field Safety & Investigations and is based in Atlanta. Summary Of Responsibilities (not Comprehensive Of All Tasks) <ul><li>Partners with TechOps business units to implement the human performance strategy to reduce the probability and severity of human error associated with maintenance tasks.</li><li>Partners with and supports TechOps business units to execute the safety strategy to reduce occupational safety risk associated with maintenance tasks.</li><li>Builds relationships with TechOps business unit managers to understand their needs and help determine strategic projects to drive safety improvements and risk reduction initiatives.</li><li>Coordinates with the TechOps Safety, Security and Environmental Compliance team to simplify programs and processes that will improve the effectiveness of occupational safety, environmental compliance, security and human factors.</li><li>Leads a team of Field Safety Program Leaders & Program Managers that provide regional support to the TechOps maintenance & support business units.</li><li>Leads a team that is responsible for near miss, injury and damage investigations and communication of lessons learned.</li><li>Leads a team that completes field safety visits to ensure compliance with occupational safety and environmental programs.</li><li>Manages the Operations Safety Leader and Safety Representative program, including selection, training and oversight.</li><li>Utilizes data to determine where focused improvement efforts are needed and makes decisions on actions that need to be taken to better support frontline leaders and the workforce.</li><li>Teaches and coaches business unit managers and frontline leaders on safety leadership essential behaviors.</li><li>Serves as a change agent to develop new actions and programs to improve human performance.</li><li>Oversees the implementation of tools, processes and programs designed to reduce human error in their assigned area of responsibility.</li><li>Develops both strategic & tactical plans for Field Safety based on operational and departmental need. </li></ul>What You Need To Succeed (Minimum Qualifications) <ul><li>Must possess Federal Aviation Administration (FAA) Airframe & Powerplant certificate </li><li>Must have technical experience in aircraft, component, line, base and/or engine maintenance. </li><li>Strong analytical skills along with a technical background in aviation maintenance practices, organization, and procedures. </li><li>Candidates must possess five plus years of working knowledge of SMS </li><li>Ten plus years of experience in a highly technical or analytical role in aviation safety investigations or within aircraft maintenance </li><li>Must have experience in developing business cases for safety and human factors initiatives. </li><li>Strong process and project management skills required. </li><li>Demonstrates accuracy, thoroughness and orderliness in performing work assignments. </li><li>Ability to write technical information in easily understood terms and influence and drive change at all levels of the organization. </li><li>Must be a creative and innovative problem solver as well as a highly motivated, self-directed change agent. </li><li>Demonstrated leadership experience in managing complex processes within cross-functional teams required. </li><li>Must be able to manage and execute multiple priorities in a timely manner. </li><li>Must have strong communication, relationship building and influencing skills to effectively communicate with all levels from front line to senior executives. </li><li>Proficient in the use of Microsoft Office suite </li><li>Undergraduate degree in a related field or five years of management experience </li><li>(If transferring internally) Must be performing satisfactorily in current position. </li><li>Consistently prioritizes safety and security of self, others, and personal data. </li><li>Embraces diverse people, thinking, and styles. </li><li>Possesses a high school diploma, GED, or high school equivalency. </li><li>Is at least 18 years of age and has authorization to work in the United States. </li></ul>What Will Give You a Competitive Edge (Preferred Qualifications) <ul><li>Bachelor's Degree in a related field </li></ul>Benefits And Perks To Help You Keep Climbing Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience and Servant Leadership – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way: <ul><li>Competitive salary, industry-leading proﬁt sharing program, and performance incentives. </li><li>401(k) with generous company contributions up to 9%. </li><li>New hires are eligible for up to 56 hours of paid personal time within a 12-month period. </li><li>10 paid holidays per calendar year. </li><li>Birthing parents are eligible for 12-weeks of paid maternity/parental leave. </li><li>Non-birthing parents are eligible for 2-weeks of paid parental leave. </li><li>Comprehensive health beneﬁts including medical, dental, vision, short/long term disability and life insurance beneﬁts. </li><li>Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages. </li><li>Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health. </li><li>Domestic and International space-available flight privileges for employees and eligible family members. </li><li>Career development programs to achieve your long-term career goals. </li><li>World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint. </li><li>Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies. </li><li>Recognition rewards and awards through the platform Unstoppable Together. </li><li>Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare.</li></ul>

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