Personal Injury Legal Virtual Assistant (REMOTE)

<section class="job-section" id="st-companyDescription"><div><p class="googlejobs-paragraph--empty"></p><h2 class="title">Company Description</h2></div><div class="wysiwyg"><p>The Ward Law Group, recognized as one of the <em>Best Places to Work</em> for consecutive years, is where your work truly matters. We serve our community with compassion and excellence, empowering our employees to deliver real results for our clients.</p><p>We foster a collaborative, innovative, and high-accountability environment where each team member contributes to meaningful outcomes. Our culture values faith, accountability, leadership, loyalty, and service — to our clients, teammates, and community.</p><p>Join a firm where professional growth meets purpose and where every role contributes directly to life-changing client results.</p><p>Headquartered in Miami Lakes, with offices in Manhattan and Orlando, The Ward Law Group is expanding nationally, with upcoming locations in New Jersey and Texas.</p></div></section><section class="job-section" id="st-jobDescription"><div><p class="googlejobs-paragraph--empty"></p><h2 class="title">Job Description</h2></div><div class="wysiwyg" itemprop="responsibilities"><p><strong>Compensation: USD $1,000+ per month (based on experience)</strong><br>  </p><p><strong>Please submit your resume in English.</strong></p><p> </p><p><strong>If selected to move forward in the process, you will receive an email invitation to complete two next steps: a Willo video self-interview and a brief values assessment.</strong></p><p><strong>Please note that to ensure your application remains under consideration, both assessments must be completed within 24 hours of receiving the invitation.</strong></p><p> </p><p>As a Virtual Assistant, you will work remotely from home as an independent contractor (health care benefits and paid time off is not provided).</p><p>Full-time availability is required for a 40-hour workweek with two days off. Depending on business needs, one weekend day may be included in your schedule.</p><p>Responsibilities will vary by department and may include, but are not limited to:</p><ul><li>• Answer, screen, and route incoming calls to the appropriate team member<br> • Take and relay messages or transfer calls to voicemail when staff are unavailable<br> • Log phone calls and upload documents into the online document management system<br> • Provide clerical support to office staff, including faxing, copying, and file organization<br> • Maintain regular communication with clients and respond to questions<br> • Obtain insurance coverage information in a timely manner<br> • Follow up on medical treatment and confirm continuity of care<br> • Request and obtain medical records and billing statements from providers<br> • Communicate with insurance companies regarding treatment status and update adjuster information in the system<br> • Perform additional administrative and case-related duties as assigned</li></ul></div></section><section class="job-section" id="st-qualifications"><div><p class="googlejobs-paragraph--empty"></p><h2 class="title">Qualifications</h2></div><div class="wysiwyg" itemprop="qualifications"><ul><li>Fluent in both English and Spanish (spoken and written)</li><li>Willingness to work overtime as needed</li><li>Strong written and verbal communication skills</li><li>Resourceful and proactive in resolving issues</li><li>Self-motivated with the ability to multitask</li><li>Able to work independently with minimal supervision</li></ul></div></section><section class="job-section" id="st-additionalInformation"><div><p class="googlejobs-paragraph--empty"></p><h2 class="title">Additional Information</h2></div><div class="wysiwyg" itemprop="incentives"><p><u><strong>Equipment Requirements:</strong></u> </p><p><strong>Computer:</strong></p><ul><li>Windows:<ul><li>Windows 10, Intel i5 (8th Gen+) or 2GHz and 8 cores</li><li>16 GB RAM</li><li>256 GB SSD</li></ul></li><li>Mac:<ul><li>macOS 11 (Big Sur+), Apple M1 or Intel i5</li><li>8 GB RAM</li><li>256 GB SSD</li></ul></li></ul><p><strong>Internet:</strong></p><ul><li>Connection: Wired Ethernet preferred; 5 GHz Wi-Fi acceptable</li><li>Internet Speed:<ul><li>30 Mbps download</li><li>15 Mbps upload</li><li>Latency (Ping): Under 100ms</li></ul></li></ul><p> </p><p><strong>USB noise-cancelling headset</strong></p><p><strong>Webcam for daily meetings</strong></p></div></section>