[Remote] Revenue Operations Manager / HubSpot CRM Administrator

Note: The job is a remote job and is open to candidates in USA. Circle Logistics is a third-party logistics firm focused on delivering industry-leading transportation solutions. The Revenue Operations Manager / HubSpot CRM Administrator will leverage their expertise in freight brokerage sales to optimize CRM operations, manage data quality, and align marketing and sales initiatives to drive growth.

Responsibilities

• Design and maintain pipelines, sales sequences, and reporting dashboards that reflect how teams actually sell
• Ensure deal stages, properties, and workflows remain aligned with business reality, providing leadership with accurate visibility into pipeline health and forecast accuracy
• Apply your understanding of the brokerage sales cycle to optimize the tools and processes behind it: prospecting shippers, qualifying opportunities, managing carrier and shipper relationships, coordinating with Business Development Managers, and tracking opportunities from initial contact through booked freight
• Establish and maintain data quality standards, build standardized sales processes, deduplicate records, segment accounts strategically, and resolve lead disputes
• Drive CRM adoption across the sales organization to ensure forecasting accuracy and reliable reporting
• Partner with marketing on campaign execution, landing page optimization, form design, lead nurturing workflows, and attribution analysis
• Align marketing and sales initiatives to a unified objective: generating qualified shipper leads and accelerating conversion
• Develop reporting that identifies pipeline bottlenecks and tracks critical KPIs: calls, meetings, opportunities, wins, and revenue
• Establish CRM best practices training and collaborate with sales leadership, operations, and marketing to drive organizational alignment
• Route leads efficiently between teams, oversee data enrichment initiatives, manage company hierarchy associations, coordinate contact sourcing strategies, and support sales planning efforts

Skills

• Demonstrated experience in logistics or freight brokerage sales, with comprehensive knowledge of the shipper and carrier sales cycle
• Proven CRM experience: pipeline management, sales sequence execution, and proficiency in building and interpreting reporting dashboards
• Demonstrated capability to rapidly master new platforms and technologies. Advanced HubSpot experience is valued; however, the ability and commitment to become an expert administrator is essential
• Strong analytical capabilities with the judgment to transform complex data into clear, actionable reporting for strategic decision-making
• Excellent communication skills and established credibility to effectively train and align sales, operations, and marketing teams
• Commitment to process excellence, data integrity, and evidence-based decision-making over estimation
• Prior experience in HubSpot or comparable CRM administration roles (Salesforce, Zoho, or similar platforms)
• Understanding of marketing automation, lead scoring methodologies, or attribution reporting frameworks
• Familiarity with data enrichment platforms such as ZoomInfo and enterprise-level CRM data hygiene practices

Company Overview