Senior DevOps Engineer

<p>🚀 <strong>Join Visor.ai as a Senior DevOps Engineer</strong></p><p>At Visor.ai, we are on a mission to revolutionise AI and automation for Contact Centers. We humanize AI Agents so companies can automate up to 85% of customer interactions, boosting efficiency without compromising experience.</p><p>Founded in 2016 with big dreams and an innovation award, we have grown into a trusted AI partner for leading brands across multiple industries and countries. Now, we are looking for a <strong>Senior DevOps Engineer</strong> to join our team and help us scale a highly reliable, high-performance AI platform.</p><p></p><p>🤖 <strong>Your Mission</strong></p><p>As a <strong>Senior DevOps Engineer</strong>, you’ll be responsible for designing, automating, and operating the core infrastructure of our platform, ensuring scalability, resilience, and high development velocity.</p><p></p><p>🎯 <strong>What You’ll Do</strong></p><p>☁️ <strong>Cloud & Platform Architecture</strong></p><ul><li><p>Design and evolve our cloud architecture on AWS</p></li><li><p>Operate and optimize Kubernetes clusters in production</p></li><li><p>Improve scalability, reliability, and performance of the platform</p></li><li><p>Work closely with engineering teams to reduce lead time for releases</p></li></ul><p>⚙️ <strong>Automation & Delivery</strong></p><ul><li><p>Automate infrastructure using Terraform (Infrastructure as Code)</p></li><li><p>Build and improve fast, reliable CI/CD pipelines (GitLab)</p></li><li><p>Reduce manual work through automation and internal self-service</p></li><li><p>Introduce advanced automation and AI-assisted tools into operational workflows</p></li></ul><p>📊 <strong>Performance, Cost & Reliability</strong></p><ul><li><p>Optimize cloud costs and resource usage</p></li><li><p>Implement strong observability (monitoring, logging, tracing)</p></li><li><p>Improve security and networking (VPCs, routing, private networking, IAM)</p></li><li><p>Support low-latency, real-time workloads (voice and streaming)</p></li></ul><p></p><p>😎 <strong>What We’re Looking For</strong></p><ul><li><p>5+ years of experience in DevOps / Cloud / Platform Engineering</p></li><li><p>Strong hands-on experience with AWS in production environments</p></li><li><p>Real-world experience running Kubernetes in production (not just labs)</p></li><li><p>Strong networking knowledge (VPC, routing, NAT, load balancers, DNS, etc.)</p></li><li><p>Strong experience with Infrastructure as Code (Terraform is mandatory)</p></li><li><p>Automation-first mindset (you avoid manual work whenever possible)</p></li><li><p>Ability to work closely with engineering teams</p></li><li><p>Comfortable using AI-assisted tools (e.g. Claude Code or similar) to boost operational productivity</p></li><li><p>Openness to integrating AI-based automation into day-to-day workflows</p></li></ul><p>✨ <strong>Nice to Have</strong></p><ul><li><p>Experience with real-time / voice / streaming systems</p></li><li><p>Experience with cloud cost optimization</p></li><li><p>Advanced observability setups</p></li><li><p>Experience in multi-tenant SaaS environments</p></li></ul><p></p><p>🎁 <strong>What’s in it for you</strong></p><p>💰 Competitive compensation package<br>🩺 Health insurance<br>🚀 Career growth opportunities<br>🎟 Access to training, events, and conferences<br>🏡 Remote First model – and if you stop by one of our offices:<br>☕ Free coffee | 🎮 Arcade | 🌇 Rooftops & terraces | 🎉 Team events</p><p>💪 <strong>Ready to shape the future of AI with us? Apply now!</strong></p>