Temporary Processing Specialist
Job Description:
- Review all incoming documentation and determine eligibility for coverage elections
- Must be a resourceful and creative problem solver; ability to anticipate/identify areas of concern or risk
- Take accountability for entire process from receipt of work to resolution and closure
- Work under general supervision following established procedures
- Ensure sensitive information remains confidential and adheres to company guidelines
- Regular attendance, punctuality, and schedule adherence are required
- Performs other duties as assigned
Requirements:
- Proven Customer Service and Data Entry experience
- Experience with Verification Services, COBRA Administration, Leave of Absence, Retiree Services, and Document Fulfillment is a plus
- Can self-start and maintain a positive, upbeat attitude
- Keen attention to detail and high accuracy on processing information
- Dedication to providing exceptional customer service for both internal and external partners
- A thorough understanding and adherence to information confidentiality
- Flexibility to work in a team and adapt to change
- Strong written and oral communications
- Competitive, team player who strives for excellence
- Benefit Administration experience / Life and Health license a plus
Benefits:
- Comprehensive benefits package available for full-time or part-time employees
- Training schedule for new hires provided by Businessolver
- Flexible working hours
