Work from home-Blended process
Job Title: Customer Support Executive (Blended Process Work From Home)
Job Summary
We are looking for dynamic and customer-focused individuals for a Blended Process (Voice + Non-Voice) role. This is a 100% Work From Home opportunity suitable for both freshers and experienced candidates.Eligibility Criteria
Qualification: Graduate / Undergraduate (both can apply)Experience: Freshers & Experienced candidates are welcome
Excellent communication skills (verbal & written)
Basic computer knowledge and typing skills :-35 WPM
Technical Requirements
Laptop/Desktop with Intel i5 processor or aboveOperating System: Windows 11
RAM: Minimum 8 GB
Stable Wi-Fi/Internet connectionKey Responsibilities
Handle customer queries via calls, chat, and emailProvide accurate information and resolve customer issues
Maintain high levels of customer satisfaction
Follow company processes and quality standards
Work Details
Work Mode: 100% Work From HomeShift: 24/7 rotational shifts
Working Days: 6 days a weekWeek Off: 1 rotational off
Desired Skills
Good problem-solving abilityAbility to multitask
Customer-centric approachBasic troubleshooting skills
Benefits
Opportunity to work from homeExposure to customer handling skills
Growth opportunities within the organization
Note
Candidates must have a dedicated workspace with minimal disturbance and meet all technical requirements.Keep ready your Aadhar card and Pan card on the time of virtual round of interview